One way to effect behavioral change is to make it as easy as possible to display the desired behavior. When you make sure that the new initiative is the easiest and most obvious option, people will choose this option rather than when the circumstances are not set up like that. It is possible to achieve this by, among other things, merging the new initiative into how work is already being done and by making the new way of working recognizable. In this way, the new initiative will bring you to the goal that has already been set in advance.
'The old' and 'the new'
So make sure that ‘the old’ fit into ‘the new’ and vice versa. Integrate the agreements, structures, and systems that are already in use with TruQu, in order to increase the recognisability of the tool and its working method. Making the initiative recognizable gives the feeling that it is less effort to adapt to the new initiative because the step that is taken is simply smaller. It makes it easier to add new actions to your routine. Recognition also evokes considerably less resistance than the unknown. When the use of TruQu is normalized at certain pre-agreed times, spontaneous use will slowly increase. After all, it will be “in your system” by then.
Some practical tips for application:
- Collect all agreements that exist within your organization that relate to learning and development. These can be development discussions, feedback moments, or check-ins. Perhaps work is also being done on development projects or knowledge sharing, etc.
- Translate the agreements into TruQu actions. Conversations can be prepared but also documented through reflection reports, goals can be the next steps after the same conversation, and feedback documents the progress.
- Consider the following questions: When do we ask for feedback? When do we plan development? When do we reflect and when do we discuss insights? Are there moments for discussing progress?
- Translate the answers to these questions into the rhythm in which you work and equate the cycle within the tool to this rhythm. In this way, the tool guides the way of working that was already in force.
- Create templates specifically for the times when you agree to use the tool. Give the templates recognizable names. For example preparation of progress interview, log motivation interview, or project evaluation. This makes it clear when which template offers the support.
- Finally, communicate what the intention is in terms of match between actions at work and actions in TruQu.
In de volgende blog wordt het belang van het monitoren van gebruik toegelicht.
Tot dan!
