One of the ways to accomplish behaviour change is to make sure the desired behaviour is the easiest way to behave. Presenting the new initiative as the most obvious or attractive choice makes it more likely to be adopted. It is possible to achieve this desired set up by, for example, integrating the new initiative into the current way of working and making it seem familiar. This way, the new initiative will guide you towards a goal that had already been set.
‘The old’ and ‘the new’
Make sure ‘the old’ and ‘the new’ rhyme and intertwine. Integrating previously set agreements and structures with TruQu will increase familiarity with the tool and corresponding way of working. Increasing familiarity will make the step towards ‘the new’ seem smaller, simply because it takes less effort to adjust to. It makes it easier to add the new actions to your existing work routine. Familiarity, as opposed to unfamiliarity, causes less resistance in general. When TruQu-usage is normalised at certain, set moments, spontaneous usage will eventually follow. By that time it will be embedded in ‘your system’.
Some practical tips for application:
- Collect all the feedback and development agreements within your organisation and make a clear overview. This can include, amongst other things, specific feedback moments, and check-ins. Maybe there are development projects running or even initiatives for knowledge sharing, etc.
- Translate these agreements into TruQu actions. Conversations can be prepared with, but also documented by reflection reports. Setting goals could be a result of these conversations, and feedback logs progress for goals and initiatives.
- Take a moment to answer the following questions: When do we ask for feedback? When do we plan our development? At what moments do we reflect and when do we discuss our insights? Do we have specific moments to discuss progress?
- Translate the answers to these questions to a rhythm that matches your way of working and make sure this rhythm is in line with the development cycle incorporated in the tool. In this way, TruQu supports the way of working that was already in place.
- Create specific templates for the specific moments you agree to use the tool for. Give these templates recognisable names. For example: preparation appraisal conversation, evaluation project or feedback monthly presentation. This should make it even more clear which template provides what support.
- Finally, communicate what the expectations are regarding the match between actions that were already in place and the new initiative, the actions within TruQu.
In the next blog the importance of engaging in monitoring will be explained.
See you then!